Privacy Policy

Effective Date: 2023-10-01

At Charlotte Appliance Repair Experts, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information.

Information We Collect

We collect personal information when you contact us, such as your name, phone number, and email address.

We may also collect information about your appliances and service requests.

How We Use Information

We use your information to provide you with appliance repair services and to communicate with you.

Your information may also be used for billing and customer service purposes.

Cookies and Tracking

Our website uses cookies to enhance your experience. Cookies are small files stored on your device.

You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of our site.

Analytics and Third-Party Tools

We use third-party analytics tools to help us understand how users interact with our website.

These tools may collect information such as your IP address, browser type, and pages visited.

Data Sharing and Disclosure

We do not sell or rent your personal information to third parties.

We may share your information with trusted partners to assist in providing our services, subject to confidentiality agreements.

Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy.

After that, we will securely delete or anonymize your information.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access.

However, no method of transmission over the internet is completely secure.

User Rights

You have the right to request access to your personal information and to request corrections or deletions.

To exercise your rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13.

We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes.

Your continued use of our services after changes constitutes acceptance of the new policy.

Privacy Contact